Shipping Policies

Shipping Policy

Last Updated: 8/19/24

At DEATH METAL CYCLE, we aim to provide you with the best shipping options, no matter where you live. Here’s everything you need to know about our shipping policy.

1. Processing Time

  • Order Processing: Once your order is placed, we typically process it within 1-3 business days. During peak seasons, processing times may vary slightly.
  • Order Confirmation: You will receive an email confirmation with your order details once your order is successfully processed.

2. Shipping Times & Rates

  • Domestic Shipping (Within [Country]):
    • Standard Shipping: [X-X business days] – [Rate or Free Shipping Threshold]
    • Expedited Shipping: [X-X business days] – [Rate or Free Shipping Threshold]
  • International Shipping:
    • Standard International Shipping: [X-X business days] – [Rate or Free Shipping Threshold]
    • Customs and Import Duties: Please note that international orders may be subject to customs duties and import taxes. These are the responsibility of the customer.

3. Shipping Carriers

We partner with a variety of shipping carriers to get your order to you as efficiently as possible.

4. Tracking Your Order

Once your order is shipped, you will receive a shipping confirmation email containing a tracking number. You can use this number to track the status of your order directly on the carrier’s website.

5. Shipping Delays

While we strive to ensure timely delivery of your orders, please be aware that factors such as holidays, weather conditions, and carrier delays may impact shipping times. We are not responsible for delays caused by these external factors.

6. Lost or Stolen Packages

We are not liable for lost or stolen packages. If your tracking information indicates that your package was delivered, but you have not received it, please contact the carrier directly for assistance.

7. Incorrect Shipping Information

Please ensure that your shipping information is accurate and complete. We cannot be held responsible for orders that are undeliverable due to incorrect or incomplete shipping addresses.

8. Contact Us

If you have any questions about our shipping policy or need assistance with your order, feel free to contact us at mathewvaladao@mail.com or through our Instagram page to message us.

Also, at this time... no returns on any products.  If you are unhappy, size does not fit, or any other issues.  Feel free to reach out to deathmetalcycle@mail.com.  I will happily get you situated to the best of my abilities.